Empire's mission is to help make attractive new floors easy. With more than one million content customers, Empire is devoted to comfort, quality and customer service.
The "Empire Male" was launched in 1978 to be a Dwell motion character and later adapted into a preferred animated persona which has grown to become a cultural icon.
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My expertise was pretty favourable Together with the salesperson and the installers showed up this morning. They removed all of the aged carpet and put it within the porch and set up the padding. When it came to installing the carpet, they still left. They claimed that While your entire dwelling was empty that they did not have any place to chop on account of it raining out.
SAN ANTONIO, TEXAS -- Contact Empire and they had a sales consultant out the next day (Saturday). He arrived by the due date, was well mannered, took measurements, picked the laminate flooring, and been given a rate estimate in two hrs. Been given a contact the subsequent Monday from Empire inquiring if I needed to go ahead and have a financing consultant fall by to finalize and program set up. When he arrived, I started to get that uneasy emotion when he stated he required to acquire measurements, then I could pick out the flooring.
FYI it took me a month to acquire a copy in the guarantee despatched to me. My following move is submitting an Formal grievance Using the BBB as Empire is registered with them. Empire has an A score Together with the BBB, but which is mainly because they are forced to create some type of agreement with disgruntled clients, of which there happen to be hundreds, to keep up the A ranking. If everything variations, or if some sort of Remedy is reached I'll update write-up.
On the list of leading providing floor distributors in the usa, Empire Today is really an Illinois primarily based house improvement empire that specializes don't just in selling and installing household flooring and carpeting, but in addition window solutions at the same time. The company serves much more than 70 markets within the country as an in-property company company, although they just opened storefronts in Fairfax, Virginia and New York.
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I setup an appointment the working day in advance of and the salesperson was punctual. One thing I recognized is the fact that Empire Today hires out their profits organization to third celebration providers.
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Just what the…? You cut my stairs to support the laminate, leaving a gaping hole!!! The final straw was finding a two-and-a-half foot scratch deep in the laminate within the learn bedroom. The guide claimed he had no a lot more materials, and would correct right after he ordered a lot more in a later day. Evidently, I didn't sign the ultimate paperwork. I then called the principal Office environment and also the Girl who answered claimed she would contact the installation supervisor. I asked if she might have him connect with me due to the fact I'd photographs and wanted to explain. To which she replied, “No. He will simply call the crew.†Truly??? I'm the a person that is possessing a not-so-superior knowledge below. Not the crew. As you can imagine, I haven't gained a get in touch with back again from any one. The guide seemed to would like to appease me, but I'm not content in any way. Publishing illustrations or photos to indicate that awful get the job done.
I'd utilised Empire Today on my blinds and I've utilized them two occasions right before that. Then I went again to them for the quality and since they read more were being well mannered and their rate was correct. This time around, I'd them install some carpet in The complete downstairs of our dwelling. They had been insane they usually had been the best.
The end product is authentic great And that i like it. It absolutely was better than what we had as the other 1 was a darker environmentally friendly and now I acquired a lighter beige in the lounge. The linoleum also seems to be a lot far better because we had a stained carpeting in there. I was glad to get rid of that. Empire did a very good occupation so give them a ring.